There’s a moment in the life of every Tedelta machine when it leaves our workshop. It crosses the factory doors and begins its journey toward a production plant somewhere in the world. For many manufacturers, that would be the end of the story. For us, it’s precisely the opposite, it’s the beginning.
Because when a Tedelta capping machine reaches its destination, it doesn’t stop belonging to our family. It simply starts working in someone else’s home.
Our commitment to every client and every machine rests on one simple premise: fast, effective, and uncompromising technical support. We know that when a capper stops, production halts and costs begin to mount in ways no company wants to face. Our mission is to act with the speed and precision needed to get that production line beating again.
Technical Support Line
Machines are extraordinary but they still haven’t learned to break down at a convenient time. That’s why it’s essential that whenever a problem arises, a specialist is always ready to step in.
At Tedelta, we operate a technical support network built to respond fast to any incident. It doesn’t matter where the machine is located or when the issue occurs: our team is prepared to assist as quickly as possible first through personalized phone support for immediate attention, then with on-site technician deployment if the situation calls for it.
Because when a line goes down, every minute counts.
Original Spare Parts
Time is no problem for a capping machine that was built right. Many Tedelta cappers have been running in plants around the world for decades and they’re still performing with the same precision as the day they arrived.
To maintain that performance, we stock original spare parts for both current models and legacy machines. In fact, we still supply components for the very first cappers we manufactured back in 1988.
Only original parts guarantee the perfect fit, the highest precision, and the long service life that define our machines.
Maintenance: Care Before It’s Needed
Stopping a production line is like pulling over on a highway technically possible, but never something you want to happen.
That’s why at Tedelta we believe in preventive maintenance. Regular inspections carried out by specialized technicians allow you to get ahead of wear, maintain capping system accuracy, and ensure the machine keeps running reliably throughout its entire service life.
Custom Repairs
Every production line is different and so is every capping machine. When a critical component fails, such as a capping turret or closing heads, the intervention requires more than new parts: it requires a deep knowledge of the manufacturer. Thanks to our in-house machining capabilities, we can repair non-standard damaged components quickly, without waiting.
At Tedelta, we offer tailored repair services carried out by the same specialists who design and build our machines. That knowledge, accumulated over decades, is what allows us to restore each machine to its original precision.
Because at Tedelta, we don’t just build cappers and move on. There is a technical commitment, but also ethical to every machine that leaves our facility and to every client who puts their trust in us. And that commitment continues long after the machine has started working.
